Cancellation Policies

Cancellation policies for all classes open to the public including outdoor, indoors, online & privately arranged classes:  

1) No refunds or cancellations after your first class of the session (once the first planned date of the class semester has begun, there are no refunds).

2) A $49.00 fee will be non-refundable from tuition if cancellation occurs at any time before the classes begin ($35.00 cancellation fee for the 3-week session) from any program except private classes. *Or you can choose to receive a full credit for future semesters. *There is a reduced cancellation fee of $35 for families that opt-in to Auto-enroll.

3) Class times/teachers are subject to change. A class may be canceled with less than six children.  

4) No refunds for any outdoor or indoor classes that might go to Zoom, go indoors, or need to be canceled due to COVID surges, natural disasters such as fires, or any reason.

5) Cancellation policies for privately arranged classes: If you are part of a privately arranged class, then no refunds can be issued unless you have found a replacement for your spot that pays your balance in full before the first day of class. No refunds after the first day of class. 

6) Drop-ins. We do not offer any refunds for drop-ins. If you cannot attend we can put a credit on your account, if you ask us for the credit within 30 days. 

7) A $40.00 fee will be charged on all returned checks.

8) No credits are given for classes canceled due to natural disasters such as fires, earthquakes, storms, etc. Also, no credits are given for classes not attended by the enrollee or canceled by San Francisco Music Together® due to concerns of virus contamination or other health-related issues. Unlimited classes within the current semester will be offered and we can always pivot to Zoom!